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Privacy Policy

Last Updated: 11.30.2025

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This Privacy Policy describes how Twice Upon A Chapter uses, collects, and protects your information when you visit or purchase from our website.

Information We Collect

Cookies and Tracking Technologies

We may collect personal information that you provide when you: 

- Send a contact form 

- Create an account 

- Make a purchase 

- Sign up for our newsletter

- Contact us by email or another media 

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This may include 

- Name 

- Email

- Phone number (if provided) 

- Shipping and billing information 

- Payment information 

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Automatically Collected Information 

When you visit our site, certain information is collected by Wix, this includes:

- IP address 

- Browser type

- Device information 

- Pages viewed and actions taken

- Cookies and similar tracking technology 

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This information helps us operate and improve our website

How We Use Your Information 

We use your information to: 

- Process and fulfill orders 

- Create and manage customer accounts 

- Respond to any questions or inquiries 

- Send newsletters and updates ( you can unsubscribe any time) 

- Improve our website and customer experience 

- Prevent fraud and ensure website safety 

- Comply to legal obligations 

How We Share Your Information

We may share your information with:

- Wix, our website host, which processes data on our behalf

- Payment processors 

- Shipping carriers in order to deliver your package 

These third-party services have their own legal policies about how they handle data

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We do not sell or rent your personal information.

Our website uses cookies provided by Wix to:

- Keep you account logged in

- Remember items in your cart 

- Analyze website traffic and activity 

- Help secure our website 

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You can control or block cookies 

Data Storage and Security 

Your data is stored on secure servers provided by Wix, which uses industry-standard security measures, which includes:

- Encryption 

- Secure servers

- Firewalls

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No method of transmission over the internet is 100% guaranteed, but we take all reasonable measures to protect your information  

Your Rights

Depending on where you're located, you may have the right to: 

- Access your personal information

- Update or correct your personal information

- Request deletion of your data

- Withdraw consent for marketing

- Request a copy of your data​

Children's Privacy 

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them.

Changes To This Policy 

We may change or add any information to this Privacy Policy from time to time. To check when this was last updated check the "last updated" area at the top of the page

Contact Us

You can contact us at twiceuponachapter@gmail.com

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